FAQ - frequently asked questions

Got a question? We've got the answers! โ“โœจ

Do you have questions about how we work, our products or how to care for them? Our FAQ section is here to guide you and answer all your questions. And if you can't find what you're looking for, don't worry! Contact us directly, we'll be delighted to help. ๐Ÿพ๐Ÿ“ฉ

Collapsible content

Quels tissus utilisez-vous? ๐Ÿชก

We carefully select a variety of fabrics, all sourced locally. Our favorite materials include cotton, cotton-polyester blends, flannel, fleece, and satin. Youโ€™ll find all the details in the โ€œMaterialsโ€ section of each product description. โœจ

How should we tie our bandanas? โ“

All our bandanas feature snap buttons that allow for three levels of adjustment. Prefer a knot? No problem! Tie it first, then secure it with the snap buttons for a perfect fit. ๐Ÿ‘Œ

Can I buy a bandana for my puppy or should I wait until he reaches his adult size? ๐Ÿพ

If you know your puppyโ€™s estimated adult size, you can choose that size and adjust it with a knot until he grows into it. However, it can sometimes be difficult to predict the ideal size in advance. Feel free to contact us if you need help! ๐Ÿถ

Does size XS fit a kitten, adult cat or small dog? ๐Ÿˆ

Yes! Thanks to its 3 adjustment levels, the XS size is suitable for both kittens (at least 3 months old) and adult cats weighing up to about 15 lbs. Itโ€™s also ideal for small dogs like Chihuahuas, Yorkshire Terriers, Pomeranians, and other breeds of similar size. However, it may not be suitable for very young kittens or overweight adult cats.
Need advice on sizing? Feel free to reach out to us! ๐Ÿ˜Š

For bow ties, does size S fit a kitten, adult cat or small dog?

Yes! While size S can fit kittens, adult cats and small dogs, it should not be too young of a cat or an overweight adult cat. A size S bow tie can fit kittens from 3 months of age up to adult cats of about 15 lbs. It can also fit small dogs, such as a Chihuahua, Yorkie, Pomeranian, etc.

How should the dog wear his bow tie? ๐ŸŽ€

Our bow tie attaches directly to your dogโ€™s collar using a small elastic strap and a snap fastener. It is designed to fit collars that are 1โ€ to 1.5โ€ wide and may also fit some 2โ€ collars, as long as they are not made of soft fabric. ๐Ÿ’š

How should my dog wear his bandana? โ‰๏ธ

Itโ€™s all a matter of preference! You have two options:
1๏ธโƒฃ Classic: Fasten the bandana on one side using the snaps or a knot.
2๏ธโƒฃ Folded: Fold one edge (or more, depending on your preference) inward to show both sides of the bandana. This also shortens the length in the front for a snug fit.

Can I wash my bandana, bow tie, etc.? ๐Ÿซง

To keep your items in perfect condition, be sure to check the โ€œCareโ€ section in each product description. Here are a few general tips:
โœ… Bandanas: Hand washable (ideal) or machine washable. Air dry to extend their lifespan. You can iron them, avoiding the snap fasteners.
โœ… Scrunchies: Machine washable, but do not iron.
โŒ Bow ties: Not washable. If a stain occurs, clean it gently without getting the rest of the bow tie too wet.
โŒ Keychains: Not washable.
Proper care is the key to keeping them looking great for longer! โœจ๐Ÿ˜Š

Who makes your products? ๐Ÿชก

Each product is carefully handcrafted by our founder in our workshop located in the Greater Montreal area (Quebec, Canada). Here, everything is created with love, attention to detail, and a unique touch that makes each piece special! ๐Ÿ’•

What is your production time and where do you ship to?

All our products are ready to ship with a fast turnaround time of 1 to 2 days. We ship anywhere in Canada! ๐Ÿš€