FAQ - frequently asked questions
Do you have questions about how we work, our products or how to care for them? Our FAQ section is here to guide you and answer all your questions. And if you can't find what you're looking for, don't worry! Contact us directly, we'll be delighted to help. ๐พ๐ฉ
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Quels tissus utilisez-vous? ๐ชก
We carefully select a variety of fabrics, all sourced locally. Our favorite materials include cotton, cotton-polyester blends, flannel, fleece, and satin. Youโll find all the details in the โMaterialsโ section of each product description. โจ
How should we tie our bandanas? โ
All our bandanas feature snap buttons that allow for three levels of adjustment. Prefer a knot? No problem! Tie it first, then secure it with the snap buttons for a perfect fit. ๐
Can I buy a bandana for my puppy or should I wait until he reaches his adult size? ๐พ
If you know your puppyโs estimated adult size, you can choose that size and adjust it with a knot until he grows into it. However, it can sometimes be difficult to predict the ideal size in advance. Feel free to contact us if you need help! ๐ถ
Does size XS fit a kitten, adult cat or small dog? ๐
Yes! Thanks to its 3 adjustment levels, the XS size is suitable for both kittens (at least 3 months old) and adult cats weighing up to about 15 lbs. Itโs also ideal for small dogs like Chihuahuas, Yorkshire Terriers, Pomeranians, and other breeds of similar size. However, it may not be suitable for very young kittens or overweight adult cats.
Need advice on sizing? Feel free to reach out to us! ๐
For bow ties, does size S fit a kitten, adult cat or small dog?
Yes! While size S can fit kittens, adult cats and small dogs, it should not be too young of a cat or an overweight adult cat. A size S bow tie can fit kittens from 3 months of age up to adult cats of about 15 lbs. It can also fit small dogs, such as a Chihuahua, Yorkie, Pomeranian, etc.
How should the dog wear his bow tie? ๐
Our bow tie attaches directly to your dogโs collar using a small elastic strap and a snap fastener. It is designed to fit collars that are 1โ to 1.5โ wide and may also fit some 2โ collars, as long as they are not made of soft fabric. ๐
How should my dog wear his bandana? โ๏ธ
Itโs all a matter of preference! You have two options:
1๏ธโฃ Classic: Fasten the bandana on one side using the snaps or a knot.
2๏ธโฃ Folded: Fold one edge (or more, depending on your preference) inward to show both sides of the bandana. This also shortens the length in the front for a snug fit.
Can I wash my bandana, bow tie, etc.? ๐ซง
To keep your items in perfect condition, be sure to check the โCareโ section in each product description. Here are a few general tips:
โ
Bandanas: Hand washable (ideal) or machine washable. Air dry to extend their lifespan. You can iron them, avoiding the snap fasteners.
โ
Scrunchies: Machine washable, but do not iron.
โ Bow ties: Not washable. If a stain occurs, clean it gently without getting the rest of the bow tie too wet.
โ Keychains: Not washable.
Proper care is the key to keeping them looking great for longer! โจ๐
Who makes your products? ๐ชก
Each product is carefully handcrafted by our founder in our workshop located in the Greater Montreal area (Quebec, Canada). Here, everything is created with love, attention to detail, and a unique touch that makes each piece special! ๐
What is your production time and where do you ship to?
All our products are ready to ship with a fast turnaround time of 1 to 2 days. We ship anywhere in Canada! ๐