Privacy Policy

PRIVACY STATEMENT

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SECTION 1 - COLLECTION OF PERSONAL INFORMATION

The personal information we collect is gathered through forms and through the interactivity established between you and our website.

When you make a purchase from our online store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, telephone number and e-mail address.

When you browse our website, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing: With your permission, we may send you emails about our store, promotions, new products and other updates.

SECTION 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to place an order or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide us with your personal information for any other reason, such as for email marketing purposes, we will ask you directly for your express consent.

How do I withdraw my consent?

We are committed to providing you with the right to object and withdraw your consent to the use of your personal information.

The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right to opt-out is defined as the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at lepetshoppe@gmail.com or by mail at The Pet Shoppe, 35 6th Avenue, Sainte-Marthe-sur-le-lac Quebec J0N1P0, Canada

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. Shopify Inc. provides us with the online commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in this case Shopify, your credit card information will be stored for the purpose of completing the transaction. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is finalized, your purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please see Shopify's Terms of Service and Privacy Policy.

SECTION 5 - SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you would simply like more information, contact us at lepetshoppe@gmail.com.